Terms of Service

Last updated: February 15, 2026

1. Acceptance of Terms

By accessing or using Routsy, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service. We reserve the right to update these terms at any time, and your continued use of the service constitutes acceptance of any changes.

2. Description of Service

Routsy is a route optimization platform designed for laundry pickup and delivery businesses. Our service includes order management, route optimization, turn-by-turn navigation, and business analytics. The service is currently provided free of charge during our early access period.

3. User Accounts

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service
  • Upload malicious code or content
  • Resell or redistribute the service without permission

5. Data and Content

You retain ownership of all data you upload to Routsy, including customer information and order data. By using our service, you grant us a limited license to process this data solely for the purpose of providing our services. You are responsible for ensuring you have the right to share any customer data with us.

6. Third-Party Integrations

Routsy integrates with third-party services such as mapping providers. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the availability or accuracy of third-party services.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability. We will make reasonable efforts to notify users of planned downtime.

8. Limitation of Liability

Routsy is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the service (if any) in the past 12 months.

9. Indemnification

You agree to indemnify and hold harmless Routsy and its affiliates from any claims, damages, or expenses arising from your use of the service, your violation of these terms, or your violation of any rights of a third party.

10. Termination

We may terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the service will cease immediately.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@routsy.com