Privacy Policy
Last updated: February 15, 2026
1. Introduction
Welcome to Routsy. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our route optimization platform.
2. Information We Collect
We collect the following types of information:
- •Account Information: Email address and password when you create an account.
- •Order Data: Customer names, addresses, phone numbers, and order details that you import via CSV or API integration.
- •Location Data: GPS coordinates when you use navigation features (only while actively navigating).
- •Usage Data: Information about how you use the app, including routes optimized and orders completed.
3. How We Use Your Information
We use your information to:
- •Provide and maintain our route optimization service
- •Sync orders from your POS system (if using API integration)
- •Calculate optimized routes and provide navigation
- •Generate analytics and insights for your business
- •Improve our services and develop new features
4. Data Security
We implement industry-standard security measures to protect your data. All data is encrypted in transit using HTTPS and at rest in our database. API keys are stored securely and are never exposed to the browser. We use Supabase for our database infrastructure, which provides enterprise-grade security.
5. Data Sharing
We do not sell your personal data. We may share data with:
- •Service Providers: Third-party services that help us operate (e.g., mapping services for geocoding and routing).
- •Legal Requirements: When required by law or to protect our rights.
6. Data Retention
We retain your data for as long as your account is active. Order data is retained for analytics purposes but can be deleted upon request. When you delete your account, we will delete your personal data within 30 days.
7. Your Rights
You have the right to:
- •Access your personal data
- •Correct inaccurate data
- •Request deletion of your data
- •Export your data in a portable format
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@routsy.com